What is a Chargeback
Posted in Credit Card Information on October 31st, 2011 by Dexter Panganiban – Be the first to commentA chargeback occurs after a buyer contacts their credit card issuer to dispute a charge that appears on their credit card statement. Chargebacks may be issued for a number of reasons including but not limited to the following:
- An unauthorized party has made a purchase with the buyer’s credit card
- The buyer has concerns about the validity of the purchase
- The buyer has been charged multiple times for the same order
- The buyer is unsatisfied with a purchase and hasn’t been able to resolve the problem with the merchant
- The buyer hasn’t received the purchased items as they were described
- The buyer hasn’t received the purchased items
This is good for credit card owners but not good for marketers, specially if there are crooks that they only want to get something from buyers and issues chargeback.
There are also what they called chargeback fraud. Which could be a nightmare of a seller.